CALLSOURCE RESPONDNOW

Attract More Customers and Stand Out From Your Competitors.

CallSource responds to your online customer reviews so you don't have to.

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95% of Customers Read Reviews Before Making a Purchase

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Attract more customers without having to do more work.

Curating professional responses takes valuable time you don’t have. All reviews are responded to without taking any time away from your or your staff.

Stop losing business to your competitors over a few negative reviews.

Show your customers that you care about their feedback, value their business, and are willing to acknowledge any negative reviews.

Boost your SEO without having to think about it.

Google cares, and so should you. Responding to your reviews helps your business’s search result rankings. Increase your visibility to gain more business.

Why Businesses Prefer RespondNow

With RespondNow, you’ll receive an alert when a new review is posted on any customer review website. Our trained staff will draft a personalized response to the reviews you receive. Once you read and approve the review, responses are posted within 24 hours.

Customers rely on online reviews before engaging with a business.

Initial impressions of your business come from your reviews. Customers want to see that a business appreciates its happy customers and makes the effort to resolve any issues.

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Prove that you are dedicated to excellent customer service.

Customers expect businesses to respond to their reviews. Responding to reviews creates customer loyalty, increases brand reputation, and future recommendations to your business.

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Be a business that customers can trust.

Customers want to trust that they are spending hard-earned dollars on a great result and they turn to reviews to provide evidence that you will deliver over your competitors.

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HOW TO BE SUCCESSFUL WITH RESPONDNOW

How to get the most value out of RespondNow:

  • RespondNow works with any review request services.
  • No process change is required if you are already using a response aggregator (we have one if you don't).
  • Each review response is written and customized by a real person.
  • Easily monitor and increase your brand's online reputation.

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What Else Does CallSource Offer?

RecordNow by CallSource

RecordNow
Our easy-to-use mobile application to record and analyze in-person interactions your team has with customers in the field.
Know how your team is performing when you aren't there and pinpoint where training is needed.

CRM Data Validation by CallSource

CRM Data Validation
CallSource ensures your CRM data is error-free by listening to your calls and updating incorrect call data. Accurately measure agent performance, easily challenge paid lead campaigns, recapture missed opportunities, and make informed business decisions.

GLSA Disputes by CallSource

Google LSA Management
Our dispute solution for invalid leads that you receive from Google Local Services Ads.
Stop paying for invalid leads that aren't bringing you business, and don't waste time disputing invalid leads yourself.

Call Scoring & Coaching by CallSource

Scoring & Coaching
Our scorecards are used by human call analysts so you know how your call handler agents are performing on the phone and where improvements are needed.
Our professional coaches provide individualized coaching sessions so your call handler agents can book more appointments.