CALLSOURCE RECORDNOW

Know how your team is performing with customers when you aren't with them.

An easy-to-use mobile application that records customer interactions so you can crush your sales goals.

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Your Virtual Ride-Along Tool

The application is available in the Apple Store: apple-apple-store-recordnow-callsource
The application is available in the Google Play Store: google-play-app-store-recordnow-callsource

Know that your sales reps are following the right process.

Instead of wondering how your team is performing, have a recording for evidence of their customer service and sales skills.

Get the job done without taking more people out of the office.

Using an app to record customer interactions eliminates the need for supervision during sales consultations and takes fewer employees away from their work.

Waste less time when you know exactly what to train your team on.

Instead of training on skills that your team doesn’t need help with, know exactly where they are succeeding in customer interactions and where improvement is needed.

Why Businesses Prefer RecordNow

RecordNow is easily downloadable in the App Store and covers all recording permissions. Customer interactions are recorded inside the application and human-reviewed, so you have full transparency into every interaction your team has with a customer.

Review any customer interaction recording at any time.

Having the ability to playback a sales consultation recording as many times as needed ensures you don’t miss any important details or training opportunities.

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recordnow-callsource

Ensure your business is well-represented by your employees.

You don't have to be there! You can quickly pull up recordings at will and see how the visits were scored.

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Waiting for Confirmation

Make the in-home sales consultations process easier.

Our analysts score the audio by listening to the visits so you can quickly improve your customer service and boost sales.

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RecordNow Scorecard Sample

HOW TO BE SUCCESSFUL WITH RECORDNOW

How to get the most value out of RecordNow:

  • Analyze customer service interactions without navigating all the permission obstacles of recording.
  • Ability to score interactions using a customized scorecard.
  • It is more than recording, includes a review from professionals.

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